As humans, we tend to compartmentalize ourselves as being either logical or creative thinkers. Rarely do we realize that everything we contemplate and create is better when we are both. This unification of both solutions-oriented entrepreneurship and nonlinear design thinking is the foundation of a new UC San Diego student program called the Idea Lab.

The program is a part of UC San Diego’s commitment to being an innovation catalyst and to cultivating future leaders, according to Michèle Morris, Associate Director of The Design Lab. “The Idea Lab program focuses on preparing our students to step into the 21st-century job market with the mindset and skills needed to address today’s challenges with solutions that are not necessarily directed and linear,” she explains. “Being able to navigate ambiguity, engage strategically and collaboratively with diverse stakeholders, and tactically operate in an inclusive, wholistic manner is no longer simply important, it is essential.”

The Idea Lab pilot program was launched in Fall 2020 and is itself a collaboration between two unique centers within UC San Diego’s innovation ecosystem: Office of Innovation and Commercialization (OIC)/The Basement—a student startup incubator that provides entrepreneurial and leadership programs; and The Design Lab—an interdisciplinary research and education community that prioritizes how humans are impacted by complex systems and technologies.

As the Executive Assistant to the Director of The Design Lab, a project manager for the Lab’s special projects and annual events, and a lifelong learner who holds a M.A. in English Linguistics and Translation, and a M.B.A. in Business Administration and Management, Olga McConnell’s zest for knowledge is palpable. She is currently on track to complete a Project Management Certification at UC San Diego Extension at the end of 2021, and she is planning on obtaining her Project Management Professional (PMP) Certification after that. “I’m kind of addicted to getting degrees,” jokes McConnell. “I even thought the other day, maybe I’ll go to law school. And then I was like, no, enough, enough.” 

For nearly five years, McConnell was Executive Assistant to Don Norman, the Founding Director Emeritus of The Design Lab. She is now the Executive Assistant to the new Director of The Design Lab, Mai Thi Nguyen. It is Nguyen’s vision of human-technology-community interactions, along with her JEDI (justice, diversity, equity and inclusion) approach that has McConnell excited about this new chapter in the Lab’s legacy, saying, “I see how great she is as an efficient leader, so I’m really looking forward to working with her, supporting her administratively, as well as taking charge of certain projects that she has in mind.”